If you are calling to book a routine pre-bookable appointment please call from 2pm on Monday afternoons when appointments will be made available for the following week.
If you require an emergency appointment please call from 8.00am on any weekday. When you phone the receptionist is required to triage your symptoms so will ask you questions about your symptoms and decide with you if an emergency appointment is required, if so an appointment will be made for the same day, with either a GP or one of our Senior Minor Illness Nurses.
If you do not require an urgent appointment you will be offered the next available pre-bookable appointment, this may be some days/weeks in advance.
The phone lines will be manned from 8:00am as usual. Emergencies will be dealt with immediately, however patients that attend the surgery to book an appointment will not be able to do so until 8:15am.
Please note that every Monday at 2pm appointments are released for the following week and the receptionists are not able to book these appointments before 2pm on a Monday.
As a surgery we have listened to our patients and we hope that this new system will result in patients being seen sooner and more appointments being available.
MORE BOOKABLE GP APPOINTMENTS AVAILABLE IN NORTHAMPTON
6:30pm-9:30pm weekdays, 9:00am-5:00pm weekends
There are now more bookable GP appointments in Northampton, making it easier for you to get an appointment at a time that suits you including evenings, weekends and Bank Holidays.
The Northampton GP Extended Access Service is an extension of your usual GP practice, it is not a walk-in-service, you need to make an appointment through your usual GP practice.
The service is located on the ground floor of Highfield Clinical Care Centre, Cliftonville Rd., Northampton NN1 5BD.
For more information please visit: www.northantsgpalliance.com/services-we-offer/gpea